At Flexi Club we believe in making your holiday dreams come true. Not only are we dedicated to offering you the very best holiday accommodation in the hottest holiday spots, but we want you to enjoy getting there.
Service excellence is our top priority from the very first time we meet you. The most unique attribute of Flexi Club is that your membership can be tailored to suit your personal holiday patterns and financial needs. This is possible by means of our unique ‘Pay as You Use’ system and ‘Member Status’ innovation. Points and Levy Account allows you to holiday how, where and when you choose in accordance with your selected Flexi Status.
The convenient Annual Levy Contributions system allows you to save for your dream holidays every month. Don’t forget all the other benefits available by means of your Flexi Status. You can rely on the Travel Desk to take care of all your travel arrangements or package excursions. Bonus Weeks and Special Offers are available for your use and you also have the benefits of carrying your Points forward, borrowing from next year or even purchasing additional Points if you require them.
Choose from a selection of amazing resort around South Africa.
Book extra days after check-in.
Flexi ELITE and INSPIRE members can make bookings further in advance than the other tiers.
We’ll help you find a great holiday anywhere around the world and take care of all your travel arrangements.
Like a sports club, Flexi Club requires an Annual Club Subscription to cover its operating expenses, which include accounting, administration, guest certificates, reservations, sending statements as well as other forms of communication, and other costs.
This Subscription is due upon joining the Club and is also charged every January thereafter. All members pay the same amount.
A payment that covers your proportionate share of any Special Levies and other related charges which may be raised by any of the Club’s holiday properties.
The Refurbishment Reserve is used to maintain the standards of the accommodation owned by the Club.
The amount is due every January and is based on the agreed percentage of your Points Value.
A payment that covers your proportionate share of the Club’s holiday properties’ levies and any other related charges. The amount is due every January and is based on the agreed percentage of your Points Value.
FIRST, BUY YOUR POINTS
Once you have purchased your Points, they are automatically reissued to you each year.
These Points increase in number with inflation every year, ensuring that your Points appreciate, which means you continue to enjoy a lifetime of holidays which grow in value every year.
A number of Usage Points are issued to members when first purchasing Points.
These Points are re-issued annually along with the Points you have purchased.
Your Leisure Status Update reflects your total Points available.
Any unused Points are accumulated for up to 3 years (current year + 2)
The Annual Levy is used to pay resort levies. It covers the estimated annual costs of the scheme’s accommodation.
This amount is based on an agreed percentage of the monetary value of your Points allocation for the year.
Once this payment is received, it is transferred into your Levy Account.
The Accommodation Levy is what it costs to book your chosen accommodation.
When booking your holiday, you will be informed of the Accommodation Levy for that holiday.
This Accommodation Levy will be deducted from your Levy Account.
If the Accommodation Levy is more than the Levy Credit in your Levy Account, the difference is payable within 48 hours of making your booking
Your Annual Levy is kept in your Levy Account until you book a holiday.
When you book a holiday, the applicable Accommodation Levy is deducted from your Levy Account.
If your Levy Account is depleted, you may need to pay in additional funds towards your holiday.
Leftover Levy balance at the end of the year is carried forward to the next year.
Your Annual Levy may be accumulated and held as a credit in your Levy Account for a maximum of 3 years (the year in which the Annual Levy was charged plus two additional years).
Any unused credit in your Levy Account from the first year of accumulation will expire after the third year. You will, however, be notified in advance.
HOW YOUR ANNUAL LEVY CONTRIBUTIONS WORK:
Pay your Annual Levy. Payment is transferred into your Levy Account, and is accessible right away.
Book online or call your Guest Experience Coordinator. The Accommodation Levy is deducted from your Annual Levy when you make a reservation.
Print your Guest Certificate online or if received from a Guest Experience Coordinator, check that your guest name and details are correct.
GO ON HOLIDAY!